Professional Online Counselling

How it works - Step by Step

Your therapist is Ines Muller

Ines is an accredited  Psychotherapist with the Irish Council for Psychotherapy (ICP). She has been working in private practice with adults for over 15 years. Learn More.

Making your booking

  • Fill in the online form, send me an email or a text and I will call you back to talk about how I can help.

 

Session type

Video Call (each call is password protected )

Time Zone

You will receive an email with detailed instruction how to use the video call platfrom.

Please do not hesitate to contact me at any time if you need assistance with the video call platform. I will call you back at your convenience.

Please do not hesitate to contact me at any time if you need assistance with the video call platform. I will call you back at your convenience.

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Payment System

  • Secure SumUp invoicing system is used (PDF sent by email) so you can pay online before the session and receive instant email confirmation of payment by SumUp. Receipts will be issued at request.

  • Payments are made before the session.

I have read, understood, and agreed to the following:

 

About Online Video Sessions:

  1. Video sessions are utilized when in-office sessions are not convenient or possible.

  2. Video Sessions can occur by telephone, tablet or computer. Sessions make use of proprietary software including:

    • Zoom

    • Skype

    • Equivalent Software Products

ZOOM MEETINGS

  1. Zoom is an online communication tool allowing face-to-face video, voice, or text-based chat/dialogue. Zoom to Zoom conference call sessions can occur from PCs, Macs, Tablets and telephones. Conference calls are encrypted to protect sensitive information. For more information on how Zoom keeps its client’s information private, please visit and review the information at the following link https://zoom.us/docs/doc/Zoom-Security-White-Paper.pdf

  2. Any Internet-based communication is not 100% guaranteed to be secure/confidential.

  3. I have read the privacy and encryption information for Zoom Meetings and I agree that Ines Muller nor Child & Adolescent Therapy Dublin should not be held responsible if any outside party gains access to the Zoom account information or transaction by bypassing online security measures.

 

SKYPE

  1. Skype is an online communication tool allowing face-to-face video, voice, or text-based chat/dialogue. Skype to Skype conference call sessions can occur from PCs, Macs, Tablets and telephones. Skype calls are encrypted to protect sensitive information. more information on how Skype keeps its client’s information private, please visit and review the information at the following link https://docs.microsoft.com/en- us/skype for business/plan-your-deployment/security/key-security

  2. Any Internet-based communication is not 100% guaranteed to be secure/confidential.

  3. I have read the privacy and encryption information for Skype Meetings and I agree that Ines Muller nor Child & Adolescent Therapy Dublin should not be held responsible if any outside party gains access to the Zoom account information or transaction by bypassing online security measures.

 

Maintaining Confidentiality and Safety

  1. I agree I will not for any reason make a recording of the online session provided. I agree that it is an offence to make any unauthorised recording of the session (in any format) without the express permission of all involved. I understand that any recorded materials will be inadmissible in any court, assessment, arbitration, or other legal processes.

  2. I understand that I need to ensure that my digital technology meets the current safety requirements for the purpose of undertaking an online meeting. I will undertake to review safety requirements such as those described at: https://www.getcybersafe.gc.ca/index-en.aspx

 

ENTERING THE ONLINE MEETING

I agree to be online five minutes prior to the scheduled e-session appointment

Contact

      

Ines Muller, MA, MSc, MICP, MIFCAPP

Psychotherapist & Clinical Supervisor

Clontarf & Dublin 2

 

       087 924 19 36    

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